FAQs – Frequently Asked Questions at Woonsin

1. How do I place an order at Woonsin?

Placing an order is a breeze:

  • Choose your favorite NFL-inspired tee, hoodie, jersey, or Hawaiian shirt.

  • Select your size and quantity.

  • Hit “Add to Cart.”

  • Head to checkout, apply any discount code, and fill in your shipping info.

  • Confirm your order—check your inbox for a confirmation email!

2. What are the shipping costs and delivery times?

Shipping fees and delivery timelines depend on your location and the item you ordered. You can view estimated times and costs directly at checkout or visit our Shipping & Delivery page for full details.

3. How can I track my order?

Once your order ships, you’ll get a confirmation email with a tracking number. Just click the link or enter it on the carrier’s site to see where your gear is headed.

4. Can I change or cancel my order?

We get it—things happen! If you need to change or cancel, shoot us an email within 4 hours of placing your order at [email protected].

5. What is Woonsin’s return and refund policy?

If your item arrives damaged or it’s the wrong one, contact us within 14 days of delivery. We’ll walk you through the return process. Note: We can’t accept returns on used, washed, or customer-damaged items.

6. What payment methods are accepted?

We accept Visa, Mastercard, PayPal, and Apple Pay. All payments are securely encrypted, because your trust means everything to us.

7. Do you ship internationally?

Yes! Woonsin ships worldwide. For specific delivery times to your country, check out our Shipping & Delivery page.

8. Will I have to pay customs duties?

For international orders, customs fees and duties might apply depending on your country. These charges are the buyer’s responsibility—check with your local customs office for details.

9. How do I find my correct size?

Every product page includes a detailed size chart. Be sure to check it before ordering to make sure your fit is flawless.

10. How do I create an account?

Click the Account icon (top right), then select Register. Fill in your info and click Create Account. You’ll be able to view order history, manage your addresses, and stay in the loop with our drops.

11. I forgot my password. What now?

Click Login, then Forgot Password? Enter your email and we’ll send you reset instructions.

12. Can I buy gifts from Woonsin?

Absolutely. Our gear makes epic gifts for NFL lovers. Just add a gift message during checkout if you want to add that personal touch.

13. How can I get updates on new drops and promos?

Sign up for our newsletter to stay in the know about new arrivals, exclusive discounts, and limited releases. Or follow us on social—Woonsin never sleeps during football season.

14. How can I contact Woonsin’s support team?

Easy! Drop us a message at [email protected] or use the Contact Us form. We’re here to help with anything you need.