Shipping policy
Welcome to Woonsin! We are excited for you to explore our carefully curated collection of premium embroidered shirts. Our commitment is to ensure that your shopping experience is seamless, enjoyable and tailored to your needs. This shipping policy outlines the terms and conditions that govern the shipping of orders placed through our website. Please read carefully to understand how we handle shipping, delivery and any potential issues that may arise.
1. Order processing time
At Woonsin, we understand the excitement of getting your embroidered garments delivered quickly. To ensure accuracy and quality, we adhere to the following processing schedule:
- Processing Time: All orders are processed within 3-5 business days Monday through Saturday. Orders placed on weekends or holidays will begin processing the next business day.
During this time, our dedicated team will carefully prepare items for shipping, ensuring each product meets our high standards before leaving the warehouse.
2. Shipping time frame
Once your order is processed, we ensure fast and reliable delivery through our trusted shipping partners:
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Within the US: 5–7 business days
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Worldwide: 10–15 business days
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Please note that while we strive to adhere to these timelines, unforeseen circumstances such as weather conditions, carrier delays, or other logistical challenges may occasionally impact delivery times. We appreciate your understanding and patience in such cases.
3. Shipping costs
At Woonsin, we believe in providing superior value to our customers:
- Our shipping rates are US Shipping $4.99 & International $12.99. There are no hidden fees or minimum purchase requirements to qualify for this offer.
This means the price you see at checkout is the price you pay, with no additional shipping charges.
4. Shipping method
To ensure safe and timely delivery of your products, we partner exclusively with Our shipping partners include USPS, FedEx, DHL, among others. :
- Provider: Our shipping partners include USPS, FedEx, DHL, among others. is known for its reliability, extensive network, and excellent tracking capabilities.
- Delivery Options: Depending on your location and order size, Our shipping partners include USPS, FedEx, DHL, among others. may offer a variety of delivery options to best suit your needs.
5. Order Tracking
Transparency is key to a positive shopping experience. Once your order has shipped, you will receive a shipping confirmation email containing your Our shipping partners include USPS, FedEx, DHL, among others. tracking number.
- How to Track: Use the tracking number provided on the Our shipping partners include USPS, FedEx, DHL, among others. Tracking Page to track the progress of your shipment in real time.
This way, you can know the status of your order from the moment it leaves the warehouse until it is delivered to your door.
6. Shipping Areas
We provide shipping to these countries:
United States:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, Washington DC, Hawaii, Rhode Island.
International countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Israel, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, South Africa, Costa Rica, Monaco.
DO YOU OFFER DELIVERY TO MILITARY APO/FPO ADDRESSES?
No, we can not send shipments to Military APO/FPO addresses.
7. Taxes
We strive to make your shopping experience as straightforward as possible:
- Free Tax: Bestpickk offers free tax on all eligible purchases within states where we are required to collect sales tax. This means that the total price at checkout includes any applicable taxes, and you will not be charged additional tax fees.
Please note that tax regulations vary by state, and the inclusion of tax in your total depends on your shipping address.
8. Delivery Problems
While we aim for flawless deliveries, issues can occasionally arise. Here’s how we handle potential delivery problems:
- Delayed Shipments: If your order has not arrived within the estimated shipping timeframe, please contact us at [email protected] with your order number. We will investigate the delay with USPS and provide you with updated information.
- Incorrect Address: It is crucial to provide a correct and complete shipping address. If you realize that you have entered an incorrect address after placing your order, contact us immediately. We will do our best to correct the address with USPS before the shipment is dispatched. However, once the order has been shipped, changes may not be possible, and additional shipping charges may apply for redirection.
9. Contact Information
For any questions, concerns, or assistance regarding our Shipping Policy or your order, please do not hesitate to reach out to us:
- Email: [email protected]
- Address: 319 W Martin Luther King Jr Dr, Tarpon Springs, FL 34689, United States
Our customer support team is available Monday through Friday , 9:00am to 5:00pm EST , to assist you with any questions or issues you may have.